HoroJob Support

HoroJob's first public release is for iPhone in the United States. The public App Store link will appear here as soon as the App Store product page is available.

Android is not part of the first public release. The iOS Home Screen widget requires a compatible iPhone and a supported HoroJob version.

General support: support@horojoblab.com. Privacy requests: privacy@horojoblab.com. We aim to acknowledge ordinary support messages within two business days.

For technical help, include the HoroJob app version, iOS version, feature name, approximate time of the problem, and the exact error text. A screenshot is useful, but remove unrelated personal or employer-confidential information first.

Never send your Apple password, Sign in with Apple identity token, full payment-card details, or secrets from a job application.

If a completed purchase is not visible, open HoroJob Settings and use Restore Purchases while signed in to the Apple Account that made the purchase. Then reopen the purchase page and allow entitlement sync to finish.

Monthly and yearly Premium plans renew through Apple until canceled. Career Blueprint can be sold as a separate one-time purchase and does not renew. Refund eligibility and billing decisions are handled by Apple.

Deleting a HoroJob account or the app does not cancel an Apple subscription.

Check HoroJob Settings first, then confirm Notifications are allowed in iOS Settings. Focus modes, notification summaries, Low Power Mode, and background refresh can delay alerts or widget updates.

To add the widget, touch and hold the iPhone Home Screen, choose Edit, select Add Widget, search for HoroJob, and pick an available size. Open HoroJob once after installing or updating so the widget can receive current data.

Widgets refresh on an iOS-managed schedule and are not guaranteed to update at an exact minute. If data remains stale, open HoroJob, refresh the relevant briefing, and return to the Home Screen.

Use Settings in HoroJob to protect an anonymous session with Sign in with Apple, restore purchases, manage available AI choices, remove HoroJob calendar events, and initiate account deletion.

For access, correction, export, restriction, or deletion help, use Privacy Choices. The Privacy Policy explains data categories, AI and calendar processing, providers, legal bases, and retention periods.